Monday 12 November 2012

Tutorial 1 - Cross-cultural consumer behaviour


TOPMAN/TOPSHOP & MANGO




TOPMAN/TOPSHOP
MANGO
ATTRIBUTES
“WHO”
·         Higher-end-fashion – slightly much more pricey.
·         Much more trendy compare to other retail stores.
·         Has individuality and personality for every piece of clothing, accessories and shoes in the shop.
·         Much more western-based concept but glocalised the designs in Asian market.

·         Affordable retail clothing line.
·         Often have similarities with high-end clothing line.
·         Much more localized – less demand and statement making.
·         Often sell commercial product such as t-shirts, jeans and jackets.
PROCESS
“HOW”
·         Season fashion shows:  London fashion week – indicating high end fashion.
·         Often collaborate with famous designer and are endorsed by famous personalities.
·         Season sales ( clearance sales)


·         Peer pressure – a normal fashion statement.
·         Kate Moss is the face of MANGO; 
CONSUMER
BEHAVIOUR
DOMAINS
·         Create a sense of belonging and brand loyalty – high quality of clothes.
·         High media coverage, especially when famous personalities are spotted wearing the product.

·         Brand loyalty – cheaper goods
·         Has pretty good advertisement for having famous models as the face of MANGO
INCOME
·         Usually higher middle class are able to afford their products.

·         Middle class income people can afford the product of the shop.

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